At Kalki Handicraft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://kalkihandicraft.in/).
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following details:
- Personal Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: Payment details such as credit/debit card information are processed securely via third-party payment gateways (e.g., Razorpay, PayPal) and are not stored on our servers.
- Order & Transaction Details: Order history, purchase amounts, and payment confirmations.
- Cookies & Tracking Data: We use cookies to improve your browsing experience and analyze website traffic.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To improve our website and services based on customer preferences.
- To send order updates, promotions, and newsletters (you can opt out anytime).
- To enhance security and prevent fraudulent transactions.
3. Sharing & Protection of Your Information
- We do not sell, trade, or rent your personal data to third parties.
- We may share necessary details with trusted third-party service providers for payment processing, shipping, and customer support.
- We use industry-standard security measures to protect your data from unauthorized access or breaches.
4. Your Rights & Choices
- You can update or request deletion of your personal data by contacting us.
- You can opt out of marketing emails by clicking the “Unsubscribe” link.
- You can manage cookie preferences through your browser settings.
5. Changes to This Policy
Kalki Handicraft reserves the right to update this Privacy Policy as needed. Changes will be posted on this page, and we encourage you to review it periodically.
For any privacy-related concerns, please contact us at @kalkihandicraftswebsite@gmail.com.